• Macu-Save

    One-A-Day easy to swallow food supplement which provides advanced nutrition for the eyes.
    MACU-SAVE 90's - One a Day Food Supplement.
    BUY NOW
    Macusave 90's, Buy one, Get one FREE
  • Salonpas®
    Gel-Patch

    helps relieve pain from sprains, strains, minor sports injuries, backache, tense, tired or sore muscles and joints.
    It is fast acting and it keeps the affected area cool for up to 6 hours.
    It is stretchable and highly flexible.

    FREE UK P&P
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Return of faulty or damaged items

You should visit the step by step guide on our website for full guidance on how you should do this. To help us process returning goods, we would be grateful if you could supply details of your order number, name, date of order and goods return authorisation code (provided by customer services). If the item is returned without a goods return authorisation code we will be unable to offer an exchange.
You will also be liable for the cost of re-delivery and our fees (which may exceed the original cost of delivery). We highly recommend that items are returned via a Recorded Delivery service as we do not accept responsibility for items lost in the post. It is your responsibility to ensure the goods are adequately packaged to ensure that they are not damaged during return transit. Direct Health and Beauty will check all items returned as damaged or defective. In the event we find no fault, we reserve the right to recover our fees and expenses from you.
Please note that, once opened and or used, products cannot be returned to us unless the product is faulty or broken. In addition products of a medicinal, cosmetic or personal nature cannot be returned due to reasons of hygiene.

All returns are evaluated before being processed.

Faulty items will be accepted up to the manufacturer's warranty terms. This does not affect your statutory rights.

If you refuse delivery due to an item being damaged, you should refuse delivery and notify of this within 7 working days as stated above. If you are unaware of the damage in transit, the 7 day period still applies however once this has expired, any return is solely within Direct Health and Beauty’s discretion.

It is your responsibility to ensure the goods are adequately packaged to ensure that they are not damaged during return transit. We will not issue a return or exchange unless the item(s) are in a saleable condition upon return.

You may return damaged or faulty item(s) within 30 days of receipt of them. If an item is later deemed to be faulty, normal warranty conditions for that product apply. It is the recipient's responsibility to incur all costs and to follow warranty instructions as stated on the product warranty card as specified by the manufacturer.

Once we receive the returned items at our warehouse, you should allow a further 14 days for a replacement to be re-sent.

Failed Deliveries
If you are not available to receive your items and they are returned to us we will charge £10 (or 10% if the order is over £100) restocking fee if you decide not to have the items re-delivered.

Unauthorised Returns
If you return an item without prior approval and authorisation, we will be unable to process your return and no refund or replacement will be provided. Unauthorised returns will be sent back to the sender with a delivery charge and £15 administration fee.

3.3 Refunds
Any refunds due back to you under conditions 3.1 -3.2, will be refunded via the same means as when the order was placed and by no other methods.







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Latest Blog

February 1, 2021
The Importance of Foot Care

The Importance of Foot Care “Feet go through the ageing process in exactly the same way as the face does.” Many people underestimate the importance of looking after their feet. The average person walks 10,000 steps a day and leaves them to plod away with no foot care regime in place. Every woman spends time […]

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May 23, 2020
Suffering Macular Degeneration?

Suffering Macular Degeneration? Macu-SAVE® is a once-a-day, easy to take, food supplement What's in a Macu-Save Capsule? Macu-SAVE® is an eye food supplement which contains the most popular formulation of all three carotenoids Meso-Zeaxanthin, Lutein and Zeaxanthin. Research shows that these three nutrients are found at the back of the eye, at the macula, where […]

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Mr.D.N.GILLAM
Mr.D.N.GILLAM
8. February, 2021.
Verified
Excellent👍🏻😀
robyn farmer
robyn farmer
7. February, 2021.
Verified
All services were excellent.
P Reg Cust
P Reg Cust
7. February, 2021.
Verified
Looks good
Mr. Robert Price
Mr. Robert Price
6. February, 2021.
Verified
As usual the item arrived on time and in good order.
Hettienne Marx
Hettienne Marx
5. February, 2021.
Verified
Thank you for your vey prompt reply.
Langdon
Langdon
5. February, 2021.
Verified
Excellent, thanks.
Diane Johnson
Diane Johnson
5. February, 2021.
Verified
Excellent service always...
L
L
4. February, 2021.
Verified
Order came on time. Repeat order.
max d.
max d.
3. February, 2021.
Verified
Rubbish its a waste of money
S. Wailes
S. Wailes
1. February, 2021.
Verified
Quick delivery. Competitive prices

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Direct Health & Beauty provides the very best products, which have been carefully selected to provide you with Health & Beauty solutions. We source these products directly from the manufacturers and are therefore able to offer you premium products at low cost.

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